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Termite warranty given is dependent on what we have carried out and what treatment agent has been used.

 Each year to maintain the warranty, an inspection is required. Most of our customers take this opportunity to have their home treated for other pests and this attracts a combination discount!

We are committed to ensuring the quality of service and results for all of our clients, in both residential & commercial industries.

Termite Inspections

There is no warranty given or implied as a result of the inspection or report. The report can only give details of what was found on the day and at the time of the inspection. Termites can gain entry to the structure at any time. We highly advise you to read the report in full and to carry out any recommendations listed in the report, this includes any Termite Preventative measures.

Termite Prevention

Our warranties vary depending on the service provided:

Termite Prevention Chemical Barriers.

Termite barriers for existing homes that do not have any termite activity receive a 12-month warranty. Warranty is only valid once the barrier is installed, our site recommendations have been followed in full and our recommended ongoing inspections have been carried out.

Reticulation Installation

Reticulated system installation receive the manufacturer warranty of 50-years on the hardware & 5 years for the chemicals (subject to our recommended frequency of inspections as required under Australian Standards)

If within a 12 month period after the prevention barrier is installed and termites return to the externals of a property, we will spot treat that area at no charge.

If within a 12 month period after the initial treatment termites are found inside a home, Proven Pest Control will undertake a termite baiting program to eradicate both the termites present AND the associated colony and we will do this at no charge to the customer.

Termite Infestation Treatments

Where this is an active termite infestation and is treated by Proven Pest Control, warranty is only available if a Two-part treatment has been completed, our site recommendations have been followed in full and our recommended ongoing inspections have been carried out.

If within a 12 month period after the prevention barrier is installed and termites return to the externals of a property, we will spot treat that area at no charge.

If within a 12 month period after the initial treatment termites are found inside a home, Proven Pest Control will undertake a termite baiting program to eradicate both the termites present AND the associated colony and we will do this at no charge to the customer.

 We are a fully insured company with Pacific International Insurance and again, can provide details of this if required.

According to Australian Standards 3660, once the initial 12 month period from treatment has passed, there should be a quarterly inspection done on the property if there was a previous Termite Infestation and if the inspections are not undertaken, the warranty becomes void. 

All inspections and treatments comply with the Australian Standard AS3660.

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